Shipping policy

Shipping Policy

At Follic Aura, we are committed to delivering your order safely, efficiently, and with complete transparency.

📦 Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During peak seasons, holidays, or promotional events, processing times may be slightly extended.

🚚 Estimated Delivery Times

🌎 International Shipping

We proudly ship to multiple countries worldwide. Delivery times may vary depending on destination, customs processing, local postal services, and carrier conditions.

Customers are responsible for any applicable customs duties, taxes, or import fees required by their local authorities.

📍 Order Tracking

Once your order has shipped, a tracking number will be sent to the email address provided during checkout.

Tracking information may require several days to update after shipment confirmation.

⚠️ Delivery Delays

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to:

• Weather conditions
• Customs inspections
• Carrier disruptions
• Public holidays
• Unexpected logistics issues

These situations are outside our direct control and may impact delivery estimates.

❓ Incorrect Address Information

Customers are responsible for providing accurate shipping information during checkout.

Follic Aura cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping details.

Customer Support

If you have any questions regarding shipping, delivery times, or order tracking, our support team is always happy to assist.